Emergency Services Outreach, Inc.
Emergency Services Outreach, Inc.
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How to Claim Your AHA E-card

The American Heart Association Issues E-Cards Now

  1. After completing your AHA course with us you will receive a eCard. This is viewable for 24 months on the AHA eCards website. From there you will be able to return an access the card to download through your account. Employers can also verify the validity of the eCard if they need to on the AHA website. 


To access your eCard:

**Make sure you use the email that you provided for the course roster as this is how we issue a card to you. 

**We strive to provide you access to your class within 1 business day of completing the course, or sooner. 


  • You will receive an email that provides a link to the eCard site to claim your card.   
  • This email is commonly marked by your internet service provider as junk or spam, and might be found in one of those folders of your email account.
  • Make sure you didn’t overlook the email.
  • Be sure to add emails from @heart.org to your safe senders
  • If you do not see the email from the American Heart Association, try to run a few searches in your email inbox and/or junk folder.
  • Search for emails from: no-reply@heart.org or eCards@heart.org


  • IF YOU DID NOT RECEIVE THE EMAIL FROM THE AHA, use this link to claim your ecard: http://heart.org/mycards
    • Enter your first name, last name and email address in the fields.
    • You will be taken to the page to set up your ecard account with the AHA.
  • You will be required to choose a security question & answer to set up a secure user account on the AHA site called Atlas. 
  • You will then be asked to answer a few questions about your course.
  • Once you submit your answers, a new page noting your ecard code number will open. This is NOT your ecard.
    • On this page you will see link to view and download the pdf of your ecard in wallet size or full size.
    • There is also an option to email your ecard.

Contact us for any corrections in spelling. 


You may login to access your ecard for 24 months here: http://heart.org/mycards

If you have any difficulties claiming your ecard, please contact Customer Support at:

  • Phone: 1-877-242-4277
  • Email:  ahainstructornetwork@heart.org
  • Available Monday – Friday, 8 a.m. – 5 p.m. Central Time

Employer Verification

Once you have claimed your ecard, your employer may verify the validity of the ecard on the American Heart Association® website at this URL: https://ecards.heart.org/student/myecards?pid=ahaecard.employerStudentSearch


NOTE: They will need the code from your ecard.


More Steps to Claim eCards from AHA


Visit the information page on the AHA website for other instructions for claiming your ecard. 

Example of an AHA wallet and full size eCard for the BLS course.

Sample BLS course completion wallet and full size e-card. 

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